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Installation

OnePlaceMail SDK Downloads

The OnePlaceMail API/SDK is available as part of your Enterprise Edition license and provides the opportunity to integrate OnePlaceMail with line of business solutions.

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KB0073 - Cannot activate the OnePlaceMail SharePoint Sandbox Solution. The activate button is disabled.

Resolution to scenario where the OnePlaceMail SharePoint Sandbox Solution activate button is disabled (greyed out).

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Previous Release Software and Documentation

Provides links to previous release software and documentation files.

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KB0056 - "Object doesn't support this property or method. / object expected" error when selecting a OnePlaceMail folder in Outlook

When clicking on the OnePlaceMail Folder on the left navigation of Outlook to view the SharePoint content an error occurs: 'Object doesn't support this property or method' or "Object Expected".

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KB0042 - "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869." error when installing a new release of OnePlaceMail over-the-top of an existing OnePlaceMail insta

When attempting to install a newer release of OnePlaceMail over-the-top of an older release of OnePlaceMail you encounter the following error.

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KB0032 - OnePlaceMail Add-In fails to load in Outlook 2007

The OnePlaceMail menu items and buttons do not appear when you start Outlook 2007 for the first time.

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KB0031 - OnePlaceMail Add-In fails to load in Outlook 2010

The OnePlaceMail ribbon buttons and tab do not appear when you start Outlook 2010 for the first time.

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KB0030 - OnePlaceMail Add-In fails to load in Outlook 2003

The OnePlaceMail menu items and buttons do not appear when you start Outlook 2003 for the first time.

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KB0026 - After installing OnePlaceMail Server Solution you see no Site Collections or not all Site Collections are listed in the OnePlaceMail Server Configuration Utility

You install the OnePlaceMail Server Components and subsequently install the OnePlaceMail Solution. On the Feature Activation tab you see no or not all Site Collections listed to activate the OnePlacemail features on. Below shows a screenshot similar to what you experience:

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KB0021 - "Installing Office customization" error starting Outlook 2010

You receive an error Installing Office customization when starting up Outlook 2010 as below:

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