We needed a solution that could provide the functions to more effectively integrate Outlook and SharePoint whilst presenting a simple interface to the users and maintaining good Outlook performance. We also needed to reference CPA Inprotech case management information at the time of the Outlook to Sharepoint upload, which Scinaptic were able to fully achieve. We value the best technology at Wrays and do not hesitate to ensure we manage our clients’ needs effectively.
We selected OnePlaceMail to bridge the gap between the software programs because of the quality of the product offering and the diligence and agility of the organisation behind it.
Andy Crowhurst, Manager IT Services for Wrays Wrays
Business requirement
Triggered by a desire to increase their already high levels of client service, Wrays has embraced the latest in technology infrastructure and software. The firm launched Microsoft’s SharePoint solution in March 2008 as its internal intranet solution to support professional staff with Knowledge Bases, Precedent Libraries and a broad range of searchable corporate documents. The success of this SharePoint deployment meant that Wrays was confident that the technology was stable, scalable and suitable as a platform for its businesscritical electronic case file solution.
However, a significant gap was identified - given the large volume of correspondence coming into the firm by email, it was quickly realised that a critical success factor would be the ability to move emails, their attachments and important metadata from individual Outlook mailboxes to SharePoint. Wrays required a custom integration solution that would ensure all data relating to matters managed via their CPA Inprotech case management software could be easily moved from Outlook into SharePoint and be readily referenced from Inprotech.
Working with Scinaptic
Scinaptic’s OnePlaceMail solution enables critical business information including metadata, sitting in personal inboxes to be captured and made available in secure, indexed and searchable SharePoint libraries. Working with the Wrays team, Scinaptic fully integrated OnePlaceMail with the Inprotech software through custom code and created a sophisticated and user friendly centralised platform for managing client matters that demonstrates and exceeds best practice. Scinaptic and OnePlaceMail maximised the value of SharePoint technology to Wrays.
Our requirement was unique in many ways and the Scinaptic team has continually risen to the challenge. OnePlaceMail is an excellent product and a solution that has become central to our business operations.
Andy Crowhurst, Manager IT Services for Wrays.
The Result
Wrays now have a state of the art electronic case management solution that has increased productivity and allowed partners to access and share information in a more timely and highly responsive manner.
The firm has started to see a dramatic reduction in floor space being taken up by paper based files and archived matters.
OnePlaceMail has been embraced by Professional Staff through its seamless integration and simple navigation options.
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