Knowledgebase
Installation (13)
- OnePlaceMail SDK Downloads
- KB0073 - Cannot activate the OnePlaceMail SharePoint Sandbox Solution. The activate button is disabled.
- Previous Release Software and Documentation
- KB0056 - "Object doesn't support this property or method. / object expected" error when selecting a OnePlaceMail folder in Outlook
- KB0042 - "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869." error when installing a new release of OnePlaceMail over-the-top of an existing OnePlaceMail insta
- KB0032 - OnePlaceMail Add-In fails to load in Outlook 2007
- KB0031 - OnePlaceMail Add-In fails to load in Outlook 2010
- KB0030 - OnePlaceMail Add-In fails to load in Outlook 2003
- KB0026 - After installing OnePlaceMail Server Solution you see no Site Collections or not all Site Collections are listed in the OnePlaceMail Server Configuration Utility
- KB0021 - "Installing Office customization" error starting Outlook 2010
- KB0018 - "Invalid URI: The format of the URI could not be determined." unhandled exception error launching OnePlaceMail Server Configuration utility on SharePoint 2007 / WSS 3.0 Server.
- KB0054 - Add-in could not be loaded error after upgrading Microsoft Office
- KB0012 - When opening an email message file (.msg) from SharePoint 2010 you are prompted to save the file first rather than just opening the message up in Outlook
Configuration (3)
- Getting Started with the OnePlaceMail SharePoint Sandbox Solution
- KB0017 - "System.NullReferenceException: Object reference not set to an instance of an object." error when filing into a SharePoint 2010 server and calling the GetListTitleAndLicencingStatus web service.
- KB0013 - "System.NullReferenceException: Object reference not set to an instance of an object." error when filing into a SharePoint 2007 server (MOSS or WSS3.0) and calling the GetListTitleAndLicencingStatus web service.
Using (19)
- 403 Forbidden error when Managing OnePlaceMail Folders connecting to Office 365
- KB0056 - "Object doesn't support this property or method. / object expected" error when selecting a OnePlaceMail folder in Outlook
- KB0040 - "Navigation to Webpage was canceled" when selecting a OnePlaceMail folder in Outlook
- KB0039 - Files saved to a SharePoint 2010 'Drop off Library' using OnePlaceMail are not processed immediately by 'Content Organizer' rules whereas if a file is uploaded in the SharePoint 2010 UI it is processed immediately.
- KB0038 - "OnePlaceMail Folders cannot be created. You are either using OnePlaceMail on multiple machines or are trying to add OnePlaceMail folders directly in Outlook." warning using OnePlaceMail.
- KB0037 - "Cannot copy the items. You don't have appropriate permission to perform this operation" error or unable to switch to 'OnePlaceMail Data File' mode in OnePlaceMail Settings.
- KB0029 - Outlook 2010 receives a Script error when clicking on a OnePlaceMail folder
- KB0028 - "OnePlaceMail Server Components are out-of-date (based on this version of the client)" filing to SharePoint
- KB0027 - "object moved" error when performing various operations against a SharePoint 2007 severs (MOSS or WSS3)
- KB0025 - Library / List does not appear in list to select from in ‘Manage My OnePlaceMail Folders’
- KB0024 - "The request failed with HTTP status 404: Not Found" error when performing various operations against a SharePoint 2010 server
- KB0023 - "Invalid text value" error uploading email to SharePoint
- KB0022 - "Service Unavailable" error message when accessing a SharePoint 2007 (MOSS/WSS3) site through the Internet Explorer (web browser)
- KB0020 - I keep getting prompted for my credentials (username/password) when I click on a OnePlaceMail folder in Outlook
- KB0019 - "Service Unavailable; HTTP Error 503. The service is unavailable" error message when accessing a SharePoint 2010 site through the Internet Explorer (web browser)
- KB0016 - "The request failed with HTTP status 401: Unauthorized" error when performing various operations in OnePlaceMail
- KB0014 - When I try to use OnePlaceMail to transfer an email to SharePoint I can't select a destination list or library
- KB0011 - "A folder by this name already exists" error on Outlook Startup
- KB0010 - Column properties (metadata) fail to render in the OnePlaceMail file upload window on high DPI displays
